STORE OPENING HOURS
Thursday to Saturday 10-4pm
📍4 Lower Main Street, Arklow, Co. Wicklow
Have a question or need assistance? We’re here to help! Please reach out to us at boutiquefayebella@gmail.com and we’ll get back to you as soon as possible. 💌
As a family owned + operated business, thank you so much for shopping with us. We love our customers and always want to give you the most positive customer experience! Please feel free to reach out with any questions... our customer service team is the best in the biz!
We are grateful for you.
RETURN POLICY
Returns
For online purchases, you have the right to cancel your order within 14 days of receiving your item for a full refund. Returned items must be sent back within 14 days of cancellation. Refunds are processed after the returned goods are received. This does not affect your statutory rights for faulty or damaged items.
Please note that you will only receive an email once your refund has been processed. You will not receive an email upon receipt of your return, so we kindly ask that you monitor your own tracking information.
If you need to return your item, please follow the steps below to do this:
- In your delivery you will have received an Order/Return Form. Please complete this form and include with any returned items. We cannot process your return without the information on this form, we cannot offer a second return form this is the customer’s responsibility.
- The item must be in re-saleable condition and returned to the store within 14 days of receipt of delivery.
- All return items must be unworn, unwashed with tags in place, and with an Order/Return Form or receipt.
- Please note we cannot process exchanges, all returns that comply with our policy will be refunded.
- We cannot guarantee return of item so we do strongly encourage you to please send it via tracked post. Should any uninsured items be damaged during the returns process please note that you will be responsible for them.
- Please note we do not offer a free returns policy, you are responsible for the full cost of returning any items and this will not be reimbursed.
Our return address is : 4 Lower Main Street, Arklow, Co. Wicklow Y14 K8F1
Customs Fees and Duties
Responsibility: Customers are responsible for all customs fees, duties, and taxes imposed by the customs authorities of the destination country.
Estimation: The estimation of customs fees and duties may vary depending on the laws and regulations of your country. We do not provide exact figures for these fees. It is your responsibility to contact your local customs office or relevant authorities for accurate information.
Delays: Customs processing can cause delays in the delivery of your order. We have no control over these processes, and we cannot guarantee delivery times. Please consider this when placing an order.
Trading name : Fayebella
Edel Fleming trading as Fayebella
Registered VAT number : IE8053863D
